EMPLOYEE & TEAM TRAINING

Changing customer expectations, new technologies, workforce restructuring, rising costs… many new challenges face area businesses in today’s ever changing marketplace. In the midst of all these challenges, it is important to not lose sight of one of the most fundamental issues that impacts your business and your bottom line: your employees.

MCC Business & Learning Solutions can help you find and retain good employees, which in turn improves productivity and service. Our skilled performance consultants are certified in Achieve Global, Development Dimensions International (DDI) and Myers-Briggs Type Indicator (MBTI). Our leadership development courses and change management services address most facets of business, and we can custom design a program to fit the specific needs of your business.

Services include:

• Getting Started as a New Leader
• Change Management
• Building Trust
• Coaching
• Performance Management
• Fundamentals for First-Line Supervisors
• Conflict Management
• Communication Skills
• Training Others
• Stress Management
• Team Effectiveness
• Customer Focus
• Myers-Briggs Type Indicator (MBTI)